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Privacy Policy

Last updated: December 12, 2025

1. Introduction

SlasProp ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services. By using SlasProp, you consent to the practices described in this policy.

2. Information We Collect

2.1 Information You Provide

We collect information you directly provide, including:

  • Account Information: Name, email address, phone number, password, profile picture
  • Identity Verification (KYC): Government ID, BVN, proof of address, selfies, date of birth, nationality
  • Property Information: Property details, images, documents, location data
  • Financial Information: Bank account details, payment card information (processed by our payment partners)
  • Communications: Messages between users, support inquiries, feedback

2.2 Automatically Collected Information

When you use our platform, we automatically collect:

  • Device Information: IP address, browser type, operating system, device identifiers
  • Usage Data: Pages visited, features used, search queries, click patterns
  • Location Data: General location based on IP address, precise location if permitted
  • Cookies: Session cookies, persistent cookies, analytics cookies

2.3 Information from Third Parties

We may receive information from:

  • Identity verification services (BVN verification, ID validation)
  • Payment processors (transaction status, fraud detection)
  • Social login providers (if you sign in with Google, etc.)
  • Public records (property ownership verification)

3. How We Use Your Information

We use your information to:

  • Create and manage your account
  • Verify your identity for KYC compliance
  • Process transactions and payments
  • Facilitate property listings and searches
  • Enable communication between users
  • Provide customer support
  • Send notifications and updates
  • Prevent fraud and enhance security
  • Comply with legal obligations
  • Improve our platform and services
  • Personalize your experience
  • Conduct analytics and research

4. Information Sharing

4.1 With Other Users

When you engage in transactions, we share relevant information:

  • Buyers see seller's name, verification status, and contact information
  • Sellers see buyer's name, verification status, and contact information
  • Property details are visible to all platform users

4.2 With Service Providers

We share information with third parties who help us operate our platform:

  • Payment processors (Paystack, Stripe, Stellar)
  • Identity verification providers
  • Cloud hosting services (AWS, Vercel)
  • Analytics providers
  • Customer support tools

4.3 For Legal Purposes

We may disclose information:

  • To comply with legal obligations
  • To respond to lawful requests from authorities
  • To protect our rights and property
  • To prevent fraud or illegal activities
  • In connection with legal proceedings

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Security

We implement comprehensive security measures:

  • Encryption: AES-256 encryption for sensitive data at rest, TLS 1.3 for data in transit
  • Access Controls: Role-based access, multi-factor authentication for staff
  • Monitoring: 24/7 security monitoring, intrusion detection systems
  • Audits: Regular security audits and penetration testing
  • Payment Security: PCI-DSS compliant payment processing

While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your information:

  • Account Data: While your account is active, plus 5 years after deletion
  • Transaction Data: 7 years for tax and legal compliance
  • KYC Documents: 7 years after account closure
  • Communications: 2 years for support inquiries
  • Analytics Data: Aggregated data may be kept indefinitely

7. Your Rights

Depending on your location, you may have the right to:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your data (subject to legal requirements)
  • Portability: Receive your data in a portable format
  • Objection: Object to certain processing activities
  • Restriction: Request restriction of processing

To exercise these rights, contact us at privacy@slasprop.com. We will respond within 30 days.

8. Cookies and Tracking

8.1 Types of Cookies We Use

  • Essential Cookies: Required for platform functionality
  • Performance Cookies: Help us understand usage patterns
  • Functional Cookies: Remember your preferences
  • Marketing Cookies: Deliver relevant advertisements

8.2 Managing Cookies

You can control cookies through your browser settings. Disabling certain cookies may affect platform functionality. See our Cookie Policy for details.

9. International Transfers

Your information may be transferred to and processed in countries other than Nigeria, including countries with different data protection laws. We ensure appropriate safeguards are in place through standard contractual clauses or other approved mechanisms.

10. Children's Privacy

SlasProp is not intended for users under 18 years of age. We do not knowingly collect information from children. If we learn we have collected information from a child, we will delete it promptly.

11. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or platform notification. The "Last updated" date indicates when changes were made.

13. Contact Us

For privacy-related questions or to exercise your rights, contact us:

  • Email: privacy@slasprop.com
  • Data Protection Officer: dpo@slasprop.com
  • Address: 123 Tech Hub, Victoria Island, Lagos, Nigeria
  • Phone: +234 800 123 4567

14. Supervisory Authority

If you have concerns about our data practices, you have the right to lodge a complaint with the National Information Technology Development Agency (NITDA) or other relevant supervisory authority.